We are seeking to fill the role of Assumption Loan Processor. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners. 

• Review loan documents to determine if loan is assumable.
• Prepare and distribute approval and denial letters.
• Prepare and distribute assumption packages.
• Receive assumption packages and log according to department procedures.
• Inspect file documents to ensure completeness and contact borrowers/applicants to obtain missing documents.
• Obtain relevant documents from applicant(s) and submit request for mortgage insurance approval.
• Upload loan documents to vendor website.
• Upload and report documents from completed assumptions to government agencies (FHA, VA, USDA, etc.).
• Make system changes to reflect new borrower (s) MERs and generate SNOW tickets.
• Pull CAIVRS and OFAC reports.
• Pull credit reports, and prepare Verifications of Employment and Verifications of Mortgage.
• Review Trusts & LLCs to ensure they meet agency guidelines.
• Follow procedures to ensure compliance with internal business standards and applicable federal, state, local or other regulatory disclosures and requirements.
• Provide support as needed with audits and to department members.
• Act as a liaison between various functional areas and customers to reach conclusions with customers.
• All other duties as assigned.

• High School Diploma or equivalent required.
• 2+ years mortgage experience.
• General knowledge of overall mortgage lending processes, documents and terminology.
• Knowledge and understanding of financial products and services.
• Knowledge of FHA, VA, Conventional and USDA loans. Ability to navigate multiple computer systems, applications and utilize tools to find information.

          Desired Skills and Qualifications

• Associate’s degree in business or related field.
• Prior work experience in consumer relations/customer service positions requiring excellent verbal and written communication skills is preferred.
• Prior experience processing assumptions.

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $19.33-$28.89  hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.  

Work Conditions

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. 

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