Investor Accounting Custodial Reconciliation Senior Analyst- Team Lead– REMOTE

The Investor Accounting Custodial Reconciliation Senior Analyst – Team Lead plays a critical role in overseeing complex custodial accounting reconciliations for government-sponsored entities such as Ginnie Mae, Fannie Mae, or Freddie Mac. The role involves reviewing reconciliation outputs, managing audit responses, updating procedures, and driving process improvements. As a subject matter expert, the Senior Analyst-Team Lead collaborates cross-functionally with internal teams and external stakeholders to resolve issues, enhance operational efficiency, and maintain compliance with investor requirements.

• Complete the largest and most complex custodial accounting reconciliation for Ginnie Mae, Fannie Mae, or Freddie Mac (“assigned investor type”) timely and accurately, leveraging the support of other Analysts to ensure thorough and efficient execution.
• As subject matter expert, provide daily support to Analysts performing custodial accounting reconciliations for the assigned investor type.
• Review and approve timely a monthly population of P&I custodial accounting reconciliations completed by Analysts for the assigned investor type, including quality assurance assessment that informs Analyst performance results.
• Manage, respond to, and remediate findings for external and internal custodial accounting audit requests related to the assigned investor type.
• Develop and deploy training for new Investor Accounting Custodial Reconciliation Analysts, as well as existing process changes associated with the assigned investor type.
• Update procedures for the assigned investor type, including creation of new procedures when required.
• Support technology and process enhancements for the assigned investor type, including design, testing, and deployment.
• Partner with Investor Reporting and Operations’ team leads and management to facilitate resolution of root-cause issues when a pattern is detected with custodial accounting reconciliation exceptions associated with the assigned investor type.
• Participate in client and investor calls related to custodial accounting reconciliations for the assigned investor type.
• All other duties as assigned.

Required Skills and Qualifications
• High School Diploma or equivalent.

• 7+ years of custodial bank reconciliation experience with complex GNMA, FNMA, or FHLMC custodial accounts.
• Advanced knowledge of Lender Processing Services system (MSP product) or other mortgage servicing platform experience required. Advanced knowledge of complex Test of Cash logic, MSP cash flow, and cash management- related activity.
• Advanced proficiency in Microsoft Office products, including Word, Excel, Outlook, andPowerPoint.
• Advanced analytical and critical-thinking skills.
• Advanced arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals.
• Ability to communicate effectively both in writing and verbally with internal customers and external clients and investors.
• Ability to work independently and exercise independent judgment.
• Must be able to prioritize tasks and manage time effectively.
• Ability to work as part of a team to effectively meet deadlines.
• Ability to maintain strict confidentiality.

Desired Skills and Qualifications
• Bachelor’s degree in Accounting or Finance
• SQL experience
• Indirect Leadership experience

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $58,700 - $98,600 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.  

Work Conditions

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Physical Demands  

• Sitting up to 90% of the time
• Walking and standing up to 10% of the time
• Occasional lifting, stooping, kneeling, crouching, and reaching

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.