We are seeking to fill the role of Investor Accounting Custodial Reconciliation Manager. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.
• Manage the staff and operations of the Investor Accounting Custodial Reconciliation Department
• Maintain accurate records of each investor’s accounting/reconciliation as specified in servicing agreements; ensure changes requested by investors are implemented
• Establish procedures for investor accounting reconciliation; ensure proper controls are in place
• Report to government agencies as required
• Stay informed on loan servicing government regulations
• Distribute work assignments to investor accounting reconciliation teams through subordinate supervisors
• Perform quality control reviews as needed
• Manage vendors used in conjunction with departments under management
• Develop products and assist with promoting those products within the departments under management
• Support oversight of agency audits
• Request, create/prepare, update/revise, review, test, finalize/approve, and maintain the department’s policies and procedures; conduct training
• Attend client meetings as needed to provide training and support for custodial account reconciliations
• All other duties as assigned.
• High School Diploma or equivalent required.
• 8+ years of custodial bank reconciliation experience with GNMA, FNMA, FHLMC, or privateinvestors
• 5+ years of managerial experience
• Leadership and management skills with the ability to motivate, mentor, train, coach, evaluate performance, and lead a multi-functional staff in a fast-paced, dynamic environment
• Considerable knowledge of workflow processes, staffing needs, and operational costs in collections operations
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Essential Functions
Basic job duties an employee must be able to perform with, or without, reasonable accommodation.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Who We Are
LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit loancare.com.
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