Bankruptcy Specialist II

We are seeking to fill the role of Bankruptcy Specialist II. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeownert reasonable accommodation.

Duties and Responsibilities
• Work with vendors, attorneys, clients, and other stakeholders to ensure best practices and industry standards are observed
• Review and reallocate funds in suspense to ensure proper payment application
• Evaluate and approve fee requests within applicable investor guidelines
• Assist internal departments to ensure proper servicing action is taken
• Perform and maintain controls as required by internal procedures
• Stay abreast of bankruptcy laws/procedures and governing investor guidelines
• Review accounts at acquisition/onboarding to ensure compliance with internal controls
• Manage Bankruptcy milestones
• Monitor Bankruptcy docket to ensure appropriate action is taken
• Complete comprehensive monthly review of assigned bankruptcy portfolio (including but not limited to identifying necessary filings and/or referrals to attorneys, and other actions needed to facilitate the bankruptcy process)
• Assist in quality control of vendor-managed processes
• Monitor and oversee vendors for assigned tasks and processes
• Review attorney-prepared documents for execution
• Conduct research on bankruptcy matters (e.g., payment application, payment history, trustee ledger, and cancelled checks)
• Correspond with attorneys and promptly address requests for information and documents
• Review and reconcile accounts at bankruptcy case closure
• Monitor and process mail
• All other duties as assigned.

Required Skills and Qualifications
• High School Diploma or equivalent required.
• Working knowledge of accepted business practices in the mortgage industry and/or strong understanding of federal bankruptcy processes
• Proficiency in bankruptcy search tools
• Good analytical and problem-solving skills
• Good verbal and written communication skills
• Experience using Microsoft Office (e.g., Excel, Word

• Effective time-management skills and the ability to multi-task

Desired Skills and Qualifications
• Bachelor’s Degree in Business or related field preferred
• 3+ years of experience in bankruptcy/default mortgage servicing, general mortgage servicing, or  the legal field preferred
• Working knowledge of Black Knight Desktop-PM preferred
• Black Knight-MSP (Mortgage Servicing Platform) experience preferred

About Remote Employment 

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.   

Essential Functions

Basic job duties an employee must be able to perform with, or without, reasonable accommodation.

• Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension – Understand written sentences and paragraphs in work related documents
• English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Speaking – Communicate verbally with others to convey information effectively.
• Active Learning – Understand the implications of new information for both current and future problem-solving and decision-making.
• Active Listening – Give full attention to what other people are saying, take time to understand the points being made, ask questions for clarity, and don’t interrupt at inappropriate times.
• Instructing – Teach others how to do something.
• Judgment and Decision Making – Consider the relative costs and benefits of potential actions to choose the most appropriate one.
• Time Management – Manage one's own time and the time of others.
• Writing – Communicate effectively in writing as appropriate for the needs of the audience.
• Complex Problem Solving – Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Deductive Reasoning – Able to apply general rules to specific problems to produce answers that make sense.
• Problem Sensitivity – Able to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Written Comprehension – Able to read and understand information and ideas presented in writing.
• Inductive Reasoning – Able to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Information Ordering – Able to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Near Vision – Able to see details at close range (within a few feet of the observer).
• Oral Comprehension – Able to listen and understand information and ideas presented through spoken words and sentences.
• Oral Expression – Able to communicate information and ideas verbally so others will understand.
• Speech Recognition – Able to identify and understand the speech of another person.
• Speech Clarity – Able to speak clearly so others can understand you.

Work Conditions 

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Physical Demands

• Sitting up to 90% of the time
• Walking and standing up to 10% of the time
• Occasional lifting, stooping, kneeling, crouching, and reaching

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Who We Are

LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit loancare.com.