INVESTOR REPORTING ANALYST II – REMOTE

We are seeking to fill the role of Investor Reporting Analyst II. The ideal candidate enjoys collaborating  with clients, industry partners and internal teams to maximize outcomes for homeowners.

• Complete mortgage accounting activity reports for moderately complex agency, guarantor, investor, trustee, and client portfolios.
• Utilize basic understanding and knowledge of SQL coding to analyze servicing, reporting, remittance, and reconciliation data.
• Remit payments according to agency, guarantor, investor, trustee, and client guidelines.
• Calculate and initiate moderately complex wire transfer amounts with limited assistance from management. Determine appropriate funding source with limited assistance.
• Reconcile LoanCare mortgage accounting records against agency, guarantor, investor, trustee, and client records. Perform more complex pool to security reconciliations for MBS remittance type investors with limited assistance from management; initiate required cash adjustments.
• Independently research and resolve outstanding custodial, clearing and portfolio reconciling items as well as cashbook deviations within the specified timelines.
• Forecast principal and interest advances using specified pooling and servicing agreement. Proactively manage custodial account balances to prevent overdrafts. Respond to inquiries regarding advance components and resolve discrepancies with assistance from management as needed.
• Complete assigned individual and MSP tasks timely and accurately with limited assistance from management.
• Independently coordinate with operational business units, clients and investors to resolve basic and complex reporting and remittance discrepancies. Respond independently to investors, clients, and internal business partner inquiries regarding assigned portfolio with limited assistance.
• Independently upload basic and more complex MSP transactions as required; input transactions manually as needed. Enter/update pool header records utilizing existing templates for upload of the associated transaction code to MSP; initiate automated loan transfers; refer any output
errors to management for resolution.
• Identify required procedure updates and refer to management for action. Participate in process improvements within Investor Reporting and participate in enhancement testing.
• Assist in training and provide assistance to junior analysts.
• Develop and maintain knowledge of subservicing activity as it pertains to subservicing agreements

• Respond to more complex Dynamics ticket requests with limited assistance from management
• All other duties as assigned.

• High School Diploma or equivalent.
• 2+ years’ experience in Investor Accounting/Reporting and/or Mortgage Servicing industry or an equivalent amount of relevant education in accounting or finance.
• 2+ years' experience with FNMA, GNMA, FHLMC, and/or Private Investor Reporting or equivalent accounting/cash management experience.
• Ability to understand basic Test of Cash logic, MSP cash flow and cash management related activity.
• Intermediate proficiency in Microsoft Office products, including Word, Excel, Outlook and PowerPoint required.
• Lender Processing Services system (MSP product) or other mortgage servicing platform experience.
• Intermediate analytical and critical-thinking skills required.
• Advanced arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals.
• Ability to communicate effectively both in writing and verbally with internal customers and external clients and investors.
• Ability to work independently with minimal direction from management.
• Ability to work as part of a team to effectively meet deadlines.
• Must be able to prioritize tasks and manage time effectively.
• Ability to maintain strict confidentiality.

Desired Skills and Qualifications
• Associate degree or college level coursework in accounting or finance.

About Remote Employment 

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. 

Essential Functions

Basic job duties an employee must be able to perform with, or without, reasonable accommodation.

• Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension – Understand written sentences and paragraphs in work related documents
• English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Speaking – Communicate verbally with others to convey information effectively.
• Active Learning – Understand the implications of new information for both current and future problem-solving and decision-making.
• Active Listening – Give full attention to what other people are saying, take time to understand the points being made, ask questions for clarity, and don’t interrupt at inappropriate times.
• Instructing – Teach others how to do something.
• Judgment and Decision Making – Consider the relative costs and benefits of potential actions to choose the most appropriate one.
• Time Management – Manage one's own time and the time of others.
• Writing – Communicate effectively in writing as appropriate for the needs of the audience.
• Complex Problem Solving – Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Deductive Reasoning – Able to apply general rules to specific problems to produce answers that make sense.
• Problem Sensitivity – Able to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Written Comprehension – Able to read and understand information and ideas presented in writing.
• Inductive Reasoning – Able to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Information Ordering – Able to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Near Vision – Able to see details at close range (within a few feet of the observer).
• Oral Comprehension – Able to listen and understand information and ideas presented through spoken words and sentences.
• Oral Expression – Able to communicate information and ideas verbally so others will understand.
• Speech Recognition – Able to identify and understand the speech of another person.
• Speech Clarity – Able to speak clearly so others can understand you.

Work Conditions 

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Physical Demands

• Sitting up to 90% of the time
• Walking and standing up to 10% of the time
• Occasional lifting, stooping, kneeling, crouching, and reaching

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Who We Are

LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit loancare.com.